Frequently Ask Questions
Glassy Zone
We will ship the Glassy Zone in Summer 2017. We will keep you updated through regular campaign updates.
Any and all countries.
FREE Shipping to USA and $20 for international shipments.
We will use Air Freight as the shipping method.
You can use credit card, PayPal, or any other form allowed by Indiegogo.
Sometimes confirmation emails are caught in spam or junk folders, so be sure to check there first! If it isn't there, email sales@glassy.pro and we'll be happy to confirm your pre-order and resend the confirmation email.
Please feel free to email any questions to: sales@glassy.pro
Our goal is for the Glassy Zone to eventually be used in every action sport. Each of those sports needs individual app/data collection customization. We want to start with Surf. As we get the details ironed out for the other water and winter sports, it should be a hop, skip and a jump to the rest of them.
Your Glassy Zone can connect to any iOS or Android device with a Bluetooth Smart (4.0 low energy) connection. Visit our website to find out if your device is Bluetooth Smart compatible. Mobile Apps: iOS 7 and newer; Android 4.3 and newer.
You need to synchronize the Glassy Zone with the app the first time. Once it is synchronized, the app will remember your device and future synchronizations will be automatic.
The Micro USB cable that we provide will charge your Glassy Zone using one of your computer's USB ports. Also it can be charged with the adapter to plug into the wall. The Glassy Zone has a LED with the battery icon that indicates the charge level.
Battery life up to 7 days in STEP Mode & up to 8 hours in SURFING Mode.
We don’t recommend that you wear Glassy Zone under your wetsuit because the wetsuit material can cause interference with the GPS and the UV sensor, therefore, the data couldn't be tracked.
Weight: 45gr / 0.1lb
It will be available in three different colours: black, aqua or lime.
The way it works with Indiegogo is once the campaign is over (assuming its successful), we'll collect that information from you guys via surveys post campaign. We'll keep you guys updated on the details, but don't worry, we will definitely be following up on this.
You have two options: one is to acquire the reward created for surfcamps, which has a discount for ordering a pack of Glassy Zones, and the other option is to directly contact with us via e-mail writing us to sales@glassy.pro
Our band is also USB 3.0 compatible—giving you the fastest way to connect to a computer.
Glassy Zone is done by surfers, so we know that most of our time surfers are wearing long wetsuits and even gloves, so for sure we've thought about this situation and we've designed the length of the Glassy Zone considering this situation as well.
The minimum wrist that would fit the Glassy Zone would measure 165mm / 6.5in, while the maximum wrist supportable would measure 230mm / 9in. Additionally, we’ve considered wearing wetsuit, so, in case a surfer is wearing a 5mm wetsuit in its wrist, then the maximum fitable wrist would measure 200mm / 7.87in.
Yes, the new version tell the time through a LEDs matrix.